We offer DigiCert SSL certificates that are valid for two or three years.
Throughout this period, our Customer Portal will:
Automatically handle certificate reissuance and reinstallation
Send you timely email notifications for any required actions
Although you purchase a multi-year SSL certificate, it is only issued for one year at a time due to industry rules. This means the certificate must be reissued annually.
If your server is:
Hosted on our network, and
Using a supported operating system
Then the Customer Portal will:
Detect when reissuance is due
Automatically reissue the certificate
Attempt to install it automatically
If your server is:
Running Windows, or
Not hosted with us
Then automatic reissuance and installation will not work.
You will need to reissue and install the certificate manually each year.
To manually reissue your SSL certificate:
Log in to the Customer Portal
Go to: My Hosting & Services > SSL Certificate > Action Menu > Reissue Certificate
Paste your CSR (Certificate Signing Request) and submit the page
Check your email for a Domain Validation link
Click the link to confirm domain ownership
Once validated, your SSL certificate will be reissued for another year.
After issuance, your new certificate will be:
Sent to you via email, and
Available for download in the Customer Portal
Note: Reissuance is included in your plan—no additional payment is required.
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